Mon–Sun 6am–6pm, 24/7 emergencies
Call 020 8050 5913 We run a 24/7 emergency call-out service, 365 days a year. Customers have described us as the first company to pick up on a Sunday and arriving within 20 to 30 minutes on a Saturday. That is not a promise for every job, but it is how we try to work.
24/7 emergency call-out, 365 days a year
While you wait: turn off the water at the stopcock (usually under the kitchen sink), switch off any electrics near the water, and open the cold taps to drain the pipes.
Outside weekdays 8am to 5pm, labour is £180 an hour including VAT (£150 + VAT). We tell you that before we set off, so you can decide whether it can wait until morning. One reviewer noted we charged normal rates for a Friday evening job that ran late.
Photographs from Green PHS jobs.
“Very good service. On-time. Upfront rate quotes were reasonable. They diagnosed a water heater problem as part of the same service call and it was fixed quickly. I'll use them again no question.”
Weekday rate applies Monday to Friday, 8am to 5pm. Out-of-hours rate applies at all other times.
1 hour: £120 including VAT (£100 + VAT), labour only.
Emergency call-outs, leaks, blockages, taps, showers, pumps and pipework.
Hidden leaks traced and fixed before they damage floors and ceilings.
Supply pipe, lead pipe and stopcock replacement for better pressure.
Blocked and overflowing toilets cleared quickly and cleanly.
No heat in a cold snap: emergency call-outs 24/7, 365 days a year.
We cover South and South West London and north Surrey. Choose your area for local details.
Most London homes have it under the kitchen sink. Otherwise look in a downstairs toilet, under the stairs or where the water pipe enters the house. Turn it clockwise to close.
Yes. Emergency calls are answered 24 hours a day on 020 8050 5913, or 07881 277 385.
Tell him what is happening. If it is a quick fix, he will talk you through it for free. If not, we will get an engineer to you, usually the same day.