Mon–Sun 6am–6pm, 24/7 emergencies
Call 020 8050 5913 4.8 from 201 Google reviews
Lee and Mark were excellent, really helpful, efficient and tidy. Great communication from start to finish. We felt they went above and beyond to make sure that we got a really good new system in our house. I would definitely recommend them.
Very good service. On-time. Upfront rate quotes were reasonable. They diagnosed a water heater problem as part of the same service call and it was fixed quickly. I'll use them again no question.
Technical knowledge of work required was exhibited, and competitive and comprehensive estimates were given. An energetic and efficient outfit that accommodated changes without the "sucking of teeth" that often accompanies such things.
Topic counts from our Google Business Profile. Read the reviews on Google.
A summary of themes across our Google reviews.
The strongest theme in our reviews: same-day visits, a 20–30 minute arrival on a Saturday, a new boiler fitted within two days of a breakdown, and the first company to answer on a Sunday.
Most reviews mention Lee by name: honest, warm, true to his word and easy to reach by phone and text.
Several customers say Lee talked them through a fix by phone or FaceTime, such as boiler pressure or a heating reset, instead of sending an engineer.
Reviewers mention reasonable rates, a final bill under the estimate, and normal rates charged for a Friday evening job.
Engineers explain the fault and the options in plain language, often with advice on future boiler choices.
Neat pipework, cleaning up afterwards and leak checks before leaving.
Tell him what is happening. If it is a quick fix, he will talk you through it for free. If not, we will get an engineer to you, usually the same day.