A house with no heating in January is an emergency, especially with young children or elderly relatives at home. We run a 24/7 emergency call-out service for heating and boiler breakdowns, 365 days a year.
24/7 emergency call-out, 365 days a year
Call first. Frozen condensate pipes, low pressure and controls that need resetting cause many winter breakdowns, and Lee can often talk you through the fix in minutes.
Outside weekdays 8am to 5pm, labour is £180 an hour including VAT (£150 + VAT). We tell you before we set off, and if it can safely wait until the morning we will say so.
Photographs from Green PHS jobs.
“Lee and Mark were excellent, really helpful, efficient and tidy. Great communication from start to finish. We felt they went above and beyond to make sure that we got a really good new system in our house. I would definitely recommend them.”
Weekday rate applies Monday to Friday, 8am to 5pm. Out-of-hours rate applies at all other times.
1 hour: £120 including VAT (£100 + VAT), labour only.
Radiators, underfloor heating, cylinders, power flushing and smart controls.
Same-day fault finding and repairs on gas, LPG and oil boilers.
Cold radiators, noisy systems, pumps, valves and controls diagnosed and fixed.
Burst pipes, floods and leaks dealt with 24/7, 365 days a year.
Hive and other smart thermostats installed, wired and set up on your phone.
We cover South and South West London and north Surrey. Choose your area for local details.
Look at the plastic condensate pipe outside. If it is frozen, pour warm (not boiling) water over it and reset the boiler. Our guide to frozen condensate pipes explains how.
Tell him what is happening. If it is a quick fix, he will talk you through it for free. If not, we will get an engineer to you, usually the same day.