Emergency central heating repair

A house with no heating in January is an emergency, especially with young children or elderly relatives at home. We run a 24/7 emergency call-out service for heating and boiler breakdowns, 365 days a year.

24/7 emergency call-out, 365 days a year

Inside a gas boiler during an emergency repair

Call first. Frozen condensate pipes, low pressure and controls that need resetting cause many winter breakdowns, and Lee can often talk you through the fix in minutes.

When to call us

  • No heating or hot water in cold weather
  • The boiler has locked out and will not reset
  • A leak from the heating system you cannot stop
  • A vulnerable person at home without heat

What’s included

  • Out-of-hours diagnosis and repair
  • Temporary fixes to get heat back overnight where a part must be ordered
  • Isolating leaks on the heating system
  • Follow-up repair at weekday rates where possible

Out-of-hours pricing

Outside weekdays 8am to 5pm, labour is £180 an hour including VAT (£150 + VAT). We tell you before we set off, and if it can safely wait until the morning we will say so.

Inside a gas boiler during an emergency repair

Photographs from Green PHS jobs.

What customers say

“Lee and Mark were excellent, really helpful, efficient and tidy. Great communication from start to finish. We felt they went above and beyond to make sure that we got a really good new system in our house. I would definitely recommend them.”

Brandon Hakim, Google review

4.8

from 201 Google reviews

Read more reviews

What emergency heating repair costs

£120 per hour inc. VAT
Weekdays 8am – 5pm (£100 + VAT)
£180 per hour inc. VAT
Out of hours, weekends (£150 + VAT)

Weekday rate applies Monday to Friday, 8am to 5pm. Out-of-hours rate applies at all other times.

1 hour: £120 including VAT (£100 + VAT), labour only.

  • Materials we supply are charged at cost plus 20%, plus VAT.
  • Billed by the full hour once we are more than 10 minutes into the next one.
  • Inspections, on-site advice and fault finding are charged at the hourly rate. Advice by phone is free.

Full prices and billing terms

Radiators, underfloor heating, cylinders, power flushing and smart controls.

Emergency heating repair: common questions

My boiler stopped in freezing weather. What should I check?

Look at the plastic condensate pipe outside. If it is frozen, pour warm (not boiling) water over it and reset the boiler. Our guide to frozen condensate pipes explains how.

Ask about emergency heating repair

We reply the same working day. For an emergency, call 020 8050 5913 instead.

So we can check we cover your area.

Boiler make, what it is doing, any fault code, and when suits you.

We only use your details to reply about this job. See our privacy notice.

Call Lee. He picks up.

Tell him what is happening. If it is a quick fix, he will talk you through it for free. If not, we will get an engineer to you, usually the same day.

Call Lee Get a quote